FUTRONIX – Online Privacy Policy
WE VALUE YOUR PRIVACY
FUTRONIX is strongly committed to protecting your privacy and providing a safe online experience for all our users. This Privacy Policy applies to information collected online through Futronix’s website, and governs online data collection and usage by Futronix.
Please read the complete Futronix Online Privacy Policy below and contact us if you have any questions.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
If you have any requests concerning your personal information or any queries with regard to these practices please contact us at: dimmer.co.uk/contact-us/
Collection and Tracking of Personal Information
So that we can provide you with efficient and enhanced service, we may request information about you. We may collect personally identifiable information such as names, email addresses and demographic information such as gender and zip code.
This information is collected only in response to specific requests, for example when sending us an e-mail, requesting a quotation, or information. We do not ask you to opt in to offers from third parties not affiliated with Futronix, and we do not sell to or provide third parties with your personal information.
We do not collect information about your visit to any of our websites (except secure ‘Distributor Only’ areas).
We never send unsolicited e-mails to anybody. We may however, send you an e-mail when you have placed an order to confirm your order details.
We only send e-mails containing advertisements if you sign up to receive our newsletter, which provides customers with an easy option to sign out again at any time.
What We Do (and Don’t Do) with Collected Information
We use personal information only so that we may reply to your direct queries, and send e-mails, features, promotional material, catalogues and other updates to our users if they request. A user may, at any time, opt out of receiving such information by sending us an e-mail.
We also use collected information to evaluate and administer our service, respond to any problems that may arise and to gauge user trends to determine which of our products are most popular with users.
We do not extend offers to users on behalf of others about a particular product or service, and we will never give out your name or personal information at any time without your permission.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation.
You should be aware that if you voluntarily disclose information online (whether through Futronix’s services or any other service available online), personal or otherwise, that information can be collected and used by others.
Use of Cookies
Your browser offers so-called ‘cookies’ which, if you allow their use, store small amounts of data on your computer when you visit a Web site.
Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies simply assist in tracking which features you like best. Cookies also enable a website to customize content according to your preferences.
Futronix does not collect information from cookies. However, you have the ability to accept or decline cookies by modifying your browser and our Web sites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, possibly some advanced and customized features of our site, as well as other Web sites, will not be available to you.
Cookies used on dimmer.co.uk
| Cookie | Type | Duration | Description |
|---|---|---|---|
| PHPSESSID | Session | Session | ID for the server PHP session |
| viewed_cookie_policy | Persistent | 1 Year | Indicates the users has views the cookie policy banner. |
| woocommerce_cart_hash | Session | Session | Contains information about the cart and helps us know when the cart data changes |
| woocommerce_items_in_cart | Session | Session | Contains information about the cart and helps us know when the cart data changes |
| wordpress_logged_in_ | Session | Session | Used when you are logged into the site - retains login details during the session. |
| wordpress_test_cookie | Session | Session | Used to test if the browser supports cookies |
| wp-settings-1 | Persistent | 1 Year | Saves wordpress settings |
| wp-settings-time-1 | Persistent | 1 Year | Saves wordpress time settings |
| wp_woocommerce_session_ | Persistent | 3 Days | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. |
| _ga | Third Party | 18 months | Google Analytics - used to track returning visitors to the site by google analytics. |
Use of Web Beacons
Some Web sites contain electronic images known as Web beacons, which are also called single-pixel gifs. These images allow webmasters to count users who have visited those pages and to deliver co-branded services. Web beacons collect only a limited set of information including a cookie number, time and date of a page view and a description of the page on which the Web beacon resides.
Futronix does not use web beacons in our website, and we do not include Web beacons in e-mail messages. Web beacons are not used to access your personally identifiable information or to compile aggregated statistics about Web site usage.
Controlling Your Personal Information
A user may, at any time, change, correct, modify or delete any personal information they may have provided to Futronix by sending us an e-mail to
Security of Your Personal Information
All Futronix employees involved with this website are made aware of its privacy practices through periodic communications and training. We limit access to private and confidential data only to those employees with a specific need to retrieve this information and we store data on multiple service systems, in controlled, secure environments. To maintain security, we conduct internal reviews of our security measures.
Changes in Corporate Structure
In developing our business, we might sell certain assets or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.
Website Hosting & Management
This website and all content is the property of Futronix Limited and the servers that make this site available worldwide are located in Thailand. All matters relating to these sites are governed by the laws of United Kingdom.
However, as internet communications may be via third party service providers, any information you provide may be transferred through another country. By visiting our site and submitting information, you authorize this transfer.
Any queries relating to website management or content should be directed to Futronix at:
Futronix Limited
143 Croydon Road
Caterham Surrey,
UK CR3 6PF
Tel: 01883 373333
Or by email using our contact form : dimmer.co.uk/contact-us/
website: www.futronix.com
Changes to our Privacy Policy
We will occasionally update this Privacy Policy as necessary to maintain the highest protection for our users and to comply with a changing environment.
Futronix offer online shopping services, and our Privacy Policy addresses the security requirements involved with collection of personal and financial information about our users.
We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes on our website (www.futronix.com ) prior to implementing the change. We will not make changes in how we handle previously collected personal information that may have retroactive effect unless legally required to do so.
Thank you,
The Management
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us by mail at:
Customer Care
c/- Futronix House
143 Croydon Road
Caterham. Surrey
CR3 6PF UK
or by telephone, fax or e-mail at:
Tel: + 44 1883 373 333
Fax: + 44 1883 373 335
e-mail (contact form)
